Customer care Representative- Check ’n Go/Allied Cash Loan

Customer care Representative- Check ’n Go/Allied Cash Loan

Would you enjoy supplying service that is excellent building lasting consumer relationships? Do you want to go beyond old-fashioned jobs that are retail begin to build your job? Have you got fascination with being part of A financial that is industry-leading services? Do you want in order to make your following move? In that case, we wish to keep in touch with you!

Breakdown of Part and Key Accountabilities:

Our Customer Service Associates are in the center of what we do at Check ’Go and Allied advance loan, both area of the Axcess Financial group of organizations. Every day in metropolitan areas and towns around the world, they’ve been greeting clients, processing applications, responding to inquiries about items, advertising new services, and much more — all because of the objective of delighting our respected clients. We provide cash solutions for genuine people and make an effort to function as very first option for everyday economic solutions. We users concentrate on building relationships to make certain consumer requirements are now being offered utilising the most readily useful items we are able to offer.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our product Sales culture. Provide and educate clients regarding the item profile. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if struggling to resolve the problem straight using the client.
  • Cash managing: Handle and count currency, money, and coins to add building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money managing demands. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: Answer phone inquiries in reaction to basic concerns, client applications payday loans with bad credit Cornwall, demands or any other problems. Destination customer that is outgoing and collection telephone phone telephone calls prior to federal regulations and shop working procedures.
  • Brand Ambassador: Promote the Check ’n get brand name expertly and make certain shop look (internal and external) is maintained to business criteria. Help out with the execution of most business marketing plans and programs, ensuring accurate and set-up that is timely exceptional execution and within established due dates.

Minimal Education and Enjoy Involved:

  • 2 yrs past product sales and customer support experience chosen.
  • Couple of years cash control experience chosen.
  • Should have own private transportation that is reliable compliance with posted policy and procedure. This might NOT add transport that is general public transportation from household or friends. Must keep a valid license and legitimate auto insurance while used by the organization.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Should be in a position to raise as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Needs to be in a position to journey to all shops inside the assigned region
  • Could be expected to journey to districts that are neighboring
  • May need instantly travel

Additional Eligibility Skills:

  • Demonstrated power to interface with brand brand new and current customers and maintain effective relationships.
  • Successful experience conversations that are navigating dissatisfied customers.
  • Demonstrated success in high amount retail environment.
  • Successful capacity to multitask projects that are various contending priorities, manage time effortlessly and remain arranged.
  • Demonstrated capacity to work separately within an environment that is autonomous restricted guidance.

Why Select Axcess Financial and look ’N Go/Allied Advance Loan:

  • Axcess to chance: Our company is an industry frontrunner with vast possibilities to discover, develop and increase your job at places throughout the United States.
  • Axcess to Impact: engage in a group of specialized peers customer that is positively impacting lives everyday through outstanding service and enduring relationships.
  • Axcess to Life: Join an organization that is supportive wants one to really enjoy yourself — outside and inside of work.

Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, life insurance coverage), a nice paid time off system, 401k retirement plan, tuition reimbursement, as well as a work environment that is engaging.

About Axcess Financial:

Our company is a privately held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and exactly how they desire. It is our objective to obtain individuals the amount of money they want when they require it. We make certain we achieve this in a real means that is responsible and inside their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without respect to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.

This publishing is supposed to spell it out the nature that is general of work expected to be done and it is maybe perhaps maybe not an extensive a number of all duties, duties and abilities needed for the positioning.